#CONNECTIFY DISPATCH TRIAL SOFTWARE#

Depending on your business size and budget, evaluate the benefits and drawbacks of each option and shortlist one accordingly. With on-premise applications, users have complete ownership of the software, can store their data locally, and even set up additional data controls or restrictions, but they have to make a higher upfront hardware investment. Cloud-based applications have lower upfront costs, can be accessed from any internet-connected device, and offer ease of scalability, but user data is hosted on third-party servers.

#CONNECTIFY DISPATCH TRIAL SOFTWARE#

It also ensures that the schedule of each technician is optimally planned.Дeployment options: Service dispatch software can be deployed on vendorsвЂ™ cloud servers or usersвЂ™ internal on-premise servers. Technician management: Manages techniciansвЂ™ rosters by assigning service requests to technicians with the right skill set. Technicians can use this feature to identify the exact client location.

GPS tracking: Monitors and tracks the location of technicians and provides real-time updates on their movement. It also offers custom route-building capabilities so that technicians can enter their preferred route manually. Routing: Provides traffic updates and navigation assistance to help technicians plan the shortest route to a service destination. Integrates with accounting apps to reduce data entry efforts. Categorizes work orders as completed, in progress, or recurring to help track work status.Д«illing and invoicing: Offers customizable templates that help create quotes and invoices. Work order management: Records all details related to a work order, such as name of the assigned technician, details of the request, related photos or videos, and miscellaneous notes. Notifies technicians of their next assignment or any change in their schedule. Scheduling: Automatically creates and manages the schedule of multiple technicians. Offers Gantt charts, calendars, and maps to assist with the planning and dispatching of field service personnel.

When such requests are added to the job pool, service dispatch software automatically recognizes them and reassigns the schedules of technicians to ensure that urgent work orders are serviced on priority.Дispatch management: Automatically identifies and assigns technicians with the required skill set to open work orders.

Service dispatch software tracks the real-time location of field personnel and sends a notification to managers whenever a service request is closed or if further action is needed.Д®nsures service flexibility: Based on the level of urgency, some service requests need to be attended to quicker than others. They are unsure if technicians are en route, on the job, or have already completed the job. Offers better visibility: Most managers face challenges in tracking the location of their field staff. It matches work orders to the skills of technicians and ensures that all field personnel have optimal schedules. Service dispatch software automatically assigns/reassigns open work orders to available technicians, saving managers much time and effort. If the customer changes the request or a technician is absent, the entire schedule needs to be reshuffled, which is time-consuming. Saves time and effort: Manually assigning work orders to field personnel is tedious.

Connectify dispatch trial